We help your staff become

Organizations use STAR to empower their trainers to deliver impactful training or enhance their teams' presentation skills. A skilled workforce improves service quality, and employee retention; ultimately ensuring business success.

And oh, our team trains in
13 different languages.

Speak with our team

Ensure your trainers deliver impactful training & enhance your team's presentation skills...














Local Language Trainers


Total Live Hours

Learn by Doing

All our sessions have "ACTIVITIES" that simulate Frequently Faced Situations by the participants.

In person sessions

Live in-person brand specific training sessions that will help your team deep dive into the fundamentals of service.

We make training tangible

The Training Tsunami is an app we've built that helps track and monitor participants’ progress "ANALYTICALLY!"

Our Team

Leaders in Hospitality & Service Industry

trust & rely on HTI's programs & workshops...

Here's what they said ❤️

Students, professionals and budding entrepreneurs drive and inspire us! Here's what they have to say…


Rajesh Rampurkar
General Manager, Prasad Food Divine

Before the Train The Trainer (TTT) workshop, HTI trainers made the effort of meeting our leadership team and customizing the workshop as needed. They clarified all doubts.

During the TTT workshop (for supervisors), the HTI Trainers were easy to understand, approachable and willingly answered questions. Later, the training material provided helped our team deliver effective training to their juniors. HTI monitored their sessions and provided constructive feedback.

Today, we have reaped tangible results as our supervisors are now staff trainers. They have also improved their communication skills and confidence. All our outlets at Prasad Food Divine now have enhanced supervisors and servers.

Rukshana Billimoria
Principal, Anjuman-I-Islam's Institute Of Hotel Management

“Dominic CostaBir is one of his kind, one of the best Trainers that we have ever come across. With a mission for improving Hospitality through Training, he started HTI (Hospitality Training Institute) in 2002.

“He wears his heart on his sleeve and is someone who would never hesitate to call a spade a spade, leads by example, and can get the best out of even the most introverted students. His style of delivering the training program is not just unique, but effective. There were online and offline training sessions for our students that included STAR (Zoom Star Presenter), Dining Etiquette, and coordinating with government officials to conduct FOSTAC (Food Safety Training and Certification).

“He and his team also implemented the training program WAR – Workshop on Activating Rainmakers, along with an industrial visit that included Carnival Masti and team building exercises. We got to learn a lot from the team building exercises and the various sessions conducted.

“Dominic is a great leader of an equally great team comprising Kaushal Dutta, Nitin Batawale, Jervis Fernandes, Aaron Fernandes, Hitesh Chawla, Nilam Patil, Storm CostaBir & Tsunami CostaBir. Each team member is exactly aware of their role and fulfills each task to perfection, with great coordination among each other. We wish Team HTI the very best!”

Maria Chandwani
Head-Human Resources, Training & Administration, GINGER, A TATA Enterprise

“HTI’s training is effective, boosting staff morale and skills; moreover, they have partnered with GINGER to improve guest satisfaction scores.”

Raju Kothwad
ex-Head HR OBLU | Business Strategist

In high end resorts, it's not easy to provide top-notch guest experience or even meet guest expectations without regularly training our front-end and mid-level service team. We opted for STAR's Train The Trainer (TTT) workshop to improve our departmental trainers and we were impressed by its effectiveness.

TTT enhanced the training skills and we noticed a marked change in our staff's motivation and enthusiasm to learn and teach. STAR's trainers even monitored our trainers, providing tips for improvement. Guest Satisfaction Scores jumped and many of our trainers and frontline team received compliments and promotions.  

Karyna Bajaj
Executive Director, KA Hospitality Pvt Ltd

“We got Dominic and HTI to come do a session with us for team building and leadership during our annual budget meet. The session was engaging, motivational and a great learning experience for everyone involved! Since then, we have got HTI on board to train all levels within our company, and are looking forward to working collaboratively with them to deliver a great dining experience and make our internal and external guests happy.”

Rahul Khanna
Co-Founder, Azure Hospitality Pvt Ltd

“HTI curated offsites with Azure Hospitality have always been memorable and genuinely effective for team morale, camaraderie and bonding. We have had over 200 people over the years benefit from a mix of analytical, playful and team activities. I have always found Team HTI led by Dominic to be filled with ideas, energy, patience and selfless care for our team and company objectives. I wish them well and recommend their training to others.”

Sanjeev Tripathi
Head - Field Marketing, Pidilite Industries Ltd

“We engaged HTI for WAR – Workshop on Activating Rainmakers and CREAM – Customer Relationship Engagement And Management. A professional approach with a personal touch gave them an edge over other training agencies retained in the past. The services they offer matched our requirement of training external (Pidilite associates) and internal teams on Soft Skill Development. Overall, engaging with HTI was a superb experience. Our team loved the program and we would give HTI a very high rating over various parameters like engagement, content, the learning experience, newness, variety, and objective achievement. We have also seen an improvement in the efficiency and attitude of our team!”

Let's find the right training plan for your team!

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People from top brands & companies have experienced STAR by HTI

Track participant progress⚡️

At STAR, we have built an application that allows you to track and monitor your staff’s progress.


Identify your Star Performers

Hard work beats talent, often only the talented ones make a good first impression. But with our app, we can help you identify those hungry to learn!


Participation Reports

Previously, training was intangible; but we make training "tangible" with our reports.


In App Audit & Tests

Our app reinforces learning at the end of every session, helping the trainers better understand "how much" the participants have understood.

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